Terms And Conditions


All orders will only be dispatched upon completion of payment received.  We endeavour to make your shopping experience a pleasant one and focus on a quick turnaround from when your order is placed to when it is dispatched via Postnet, Courier or Paxi (used for outlying areas).  Your tracking number is sent on the day of dispatch for you to ensure that you know where your parcel is.

International Orders
Gaia Organics sends parcels all over the world but as each country has different zones which affect shipping costs, please email your order to director@gaiaorganics.co.za for a quotation to be issued.

No VAT is charged for international orders however the recipient will be responsible for any additional customs handling fees, duties, and/or taxes. Gaia Organics suggests that you clarify with your local government agency to determine the extent of such charges prior to purchase.

Please note: Orders that have already been shipped cannot be canceled.

Gift Card Purchases

Gift cards are valid for 12 months from the date of purchase. Gift cards are not redeemable for cash.

Privacy Notice

Gaia Organics will not share any private client user information.
All personal user information will remain strictly confidential.