Terms and Conditions

Conditions of Use

Visitors are invited to communicate feedback, including constructive criticism and rectification of spelling and grammatical errors, since this is intended to be an educational experience and hence, such advisement will be accepted in good spirit.

Please note that any contact or correspondence regarding the intellectual property of the Gaia Research Institute and/or its Director. Contact us here.

Shipping & Returns

Orders will ship as soon as possible via Berco Express International Couriers.

You can expect to receive your package in 5-7 business days after it departs from our warehouse. This estimate does not include any customs delays.

There are no South African taxes; however, you will be responsible for any additional customs handling fees, duties and/or taxes. Gaia Research strongly suggests that you check with your local government agency to determine the extent of such charges prior to purchase.

If any international order is refused upon delivery for any reason, Gaia Research will bill all custom and duty charges to you. Once a package enters your country, these charges are not reversible whether the package is delivered to you or not.

Gaia Research will not issue credit in cases where packages are not delivered due to non-payment of fees, refusal or abandonment.

(Please note: Orders that have already been shipped cannot be cancelled.)

All returns are to be sent to the following address:

Gaia Organics
P.O. Box 2147, Knysna, 7570, Western Cape, South Africa

Privacy Notice

Gaia Organics/Research will not share any information about any user or business registered on our site under any circumstances.

If you wish to make comments on our site, and remain private, then you may use your user name which should be different from your real name.